售前服务(Pre-sales service)
根据客户加工需求,为客户提供更优设备选择型方案。
According to customer processing needs, to provide customers with better equipment selection scheme.
售中服务(Service in Sale)
根据客户需求,提供机器安装前技术支持、人员培训、设备发货前预验收等。
According to customer needs, provide technical support before machine installation, personnel training, pre-acceptance before equipment delivery, ect.
售后服务(After-sales service)
安排各地服务中心的服务工程师对设备进行安装调试、操作使用、维护保养等培训、提供及时高效的上门维修、加工工艺方案优化、定期回访保养等服务。
Arrange engineers from service centers around the world to carry out training on equipment installation and commissioning, operation and use, maintenance,etc, and provide timely and efficient on-sale maintenance, optimization of processing technology scheme, regular return visit and maintenance and other services.
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